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Behind every conformity decision, every quality check, every batch release, there is a measurement result. If it is not reliable, the entire decision chain is weakened.
Measurement is not a technical topic. It is a strategic issue.
In too many organisations, metrology is confined to a support role: calibrate, record, file. Yet measurement runs through every process, from design to product release, from purchasing raw materials to final inspection.
Controlling your measurement processes means controlling the confidence you place in your results. It means evaluating uncertainty to know what you are really measuring. It means optimising calibration intervals so as not to waste resources without compromising reliability. In short, it means making metrology a lever for performance rather than an administrative burden.
At QALIA, we approach metrology with this conviction: the quality of a decision never exceeds the quality of the measurement it is based on. Our approach, built on the Q-SYNQ® methodology, anchors every engagement in the reality of your organisation.
Our areas of expertise
System support: implementation or optimisation of your measurement management system, deployment in line with ISO 10012:2026, integration into your existing QMS. QALIA acted as Project Leader for the revision of this standard.
Technical support: evaluation of measurement uncertainty, design and qualification of measurement processes, optimisation of calibration intervals using a risk-based and data-driven approach.
ISO 17025: support with implementation for your in-house laboratories or with a view to accreditation. Gap analysis, documentation structuring, compliance support.
Metrology audit: internal audits, supplier audits, audits in preparation for certification or accreditation (ISO 10012, ISO 17025, internal standards). Our audits are conducted in accordance with ISO 19011.
Why QALIA
Our metrology expertise goes beyond field consulting. It is backed by concrete involvement in international standardisation.
- Project Leader for the ISO 10012 revision: QALIA Performance led the project to revise the international reference standard for measurement management.
- Liaison Representative ISO/TC 176 SC3 – SC2: a unique position between the ISO 10012 and ISO 9001 committees, ensuring an integrated view of measurement management within the quality system.
- Mohammed Megharfi, associate metrology expert: a recognised specialist in measurement quality, he works on our technical support assignments and delivers our training in measurement uncertainty and applied metrology.
- From system to technical: few consultancies cover both measurement management (ISO 10012) and the technical aspects (uncertainty, calibration, ISO 17025). QALIA brings both dimensions together in every engagement.
When you work with QALIA on metrology, you work with experts involved in writing the standards who apply them in the field.
Our metrology training courses
Training courses designed to develop your teams’ skills, from system to technical, with interactive teaching grounded in the realities of your shop floor:
- Metrology fundamentals
- ISO 10012: Measurement Management Systems
- ISO 17025: understanding the requirements
- Evaluating measurement uncertainty
- Optimising calibration and verification intervals
🎓 All our metrology training courses
Qualiopi certified. Designed and delivered by measurement experts.
Listen to our experts
Metrology deserves to be explained, demystified and made accessible. That is the purpose of our podcasts (in French):
🎧 Episode 1: What is metrology?
The fundamentals, with Mohammed Megharfi.
🎧 Episode 4: Understanding measurement uncertainty
A practical definition, calculation methods, industrial examples.
🎧 Episode 2: Towards a new era for ISO 10012
What is at stake in the revision, with Grégory Charpentier.
🎧 Episode 5: ISO 10012 and ISO 9001: complement, not complication!
How measurement management and quality management complement each other.
🎧 All our podcasts
Performance, quality, metrology: practical conversations with our experts.
What our clients say
“QALIA’s support with our uncertainty calculations made us aware of the analytical approach to adopt, while helping us converge on the expected result. We not only obtained the calculations we needed for our ISO 17025 accreditation, but also gained the ability to explain them and update them when needed.”
— Mr D., Customer Service Manager, 3D measurement software publisher
“The training was intended to meet our needs regarding ISO 10012. It went beyond that. It gave us tools to approach quality within our department. Thank you to QALIA Performance and the whole team for the welcome and for their technical and interpersonal skills.”
— Mr J., Metrology Data Scientist
Going further
Let's talk about your metrology challenges
Audit, support, training: we tailor our approach to your context and your objectives.