A special process is a process whose outputs cannot be fully verified by subsequent monitoring or measurement, and where the consequences of implementation failure may only appear during use.
Mastery of special processes is a major challenge for organisations in order to ensure delivery of products that meet customer requirements.
OBJECTIVES
- Understand what a special process is and how it differs from a conventional process
- Understand EN 9100 (or EN 9110) requirements relating to special processes
- Identify activities required to control a special process during project phases and serial production
- Gain an overview of special process requirements in the aeronautics sector
TARGET AUDIENCE
Any professional involved in:
- planning
- implementing
- or maintaining a special process
PREREQUISITES
- Knowledge of the aeronautics sector
- Knowledge of quality management principles
- Knowledge of engineering, industrial product design, continuous improvement, etc.
