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Understanding the Requirements
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What is ISO 9001?
ISO 9001 is a reference standard for quality management and organisational systems applicable to any company or organisation, regardless of sector.
Why become ISO 9001 certified?
Certification enables the implementation of a management system based on the process approach and risk-based thinking in order to continuously improve organisational performance.
This system ensures product and service quality and improves customer satisfaction.
OBJECTIVES
Understand and implement the requirements to successfully achieve ISO 9001 certification.
TARGET AUDIENCE
Any professional involved in planning, implementing or maintaining an ISO 9001 QMS.
PREREQUISITES
None
5 January 2026
